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DIRECT RESERVATIONS & INQUIRIES

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OFFICIAL CHANNELS

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Matheran Resort

R.C. Church Road, Next to Matheran Police Station,
Matheran, Raigad District, Maharashtra – 410102, India

Mumbai Sales Office

3 Landmark, Senapati Bapat Marg, Mahim West,
Mumbai – 400016, Maharashtra, India

Email & Front Desk Hours

westendmatheran@gmail.com

Front Desk & Concierge: Open 24 Hours, 7 Days a Week

Direct Booking Guarantee

Please note: Our only official website is westendmatheran.com. We do not operate via unofficial third-party payment links. Always confirm bank details with our official phone numbers before transferring advance payments.

RESERVATION INQUIRY

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FREQUENTLY ASKED QUESTIONS

Common Guest Questions Answered

Check-in time is from 12:00 PM (Noon) and Check-out is by 10:00 AM. Early check-in or late check-out is subject to room availability upon request.

Matheran is an automobile-free eco-sensitive zone. All private cars and taxis are parked at the safe, 24/7 guarded Dasturi Naka Car Park. From Dasturi, Westend Hotel is a 2.5 km scenic forest walk, horseback ride, or hand-pulled rickshaw ride. Porters are available to carry luggage.

Yes! Our Sessions Restaurant features a dedicated vegetarian and Jain preparation facility. We serve authentic satvik Jain meals prepared without onion, garlic, or root vegetables on prior intimation.

Yes! The outdoor swimming pool is complimentary for all in-house residents. Eternia Spa offers specialized Ayurvedic massages and therapies at nominal menu pricing with exclusive discounts for resort guests.

In adherence to resort hygiene and comfort standards for all guests, pets are strictly not permitted on resort premises.

In compliance with local police regulations, all adult guests must present a valid government-issued photo ID (Aadhaar Card, Passport, Driving License, or Voter ID). PAN cards are not accepted as valid proof of address.

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